Terms & Conditions

1. General

These Terms and Conditions (“Terms”) set out the rules for using the SPIRRIT website (the “Site”) and any products or services made available through it (together, the “Services”).

By visiting, registering, browsing, or buying from SPIRRIT (“we,” “us,” or “our”), you confirm that you accept and agree to follow these Terms. If you do not accept them, you must stop using the Site.

In this document, “you” refers to any person or organization that accesses the Site or purchases from SPIRRIT.

2. Legal Compliance & Restricted Countries

SPIRRIT operates in line with all applicable United Arab Emirates laws. We do not supply goods or services to any country, person, or entity that is restricted under international sanctions, including those listed by OFAC or other recognized authorities.

It is your responsibility to make sure that using our Site and Services does not break any sanctions, regulations, or local laws.

3. Website Access & Usage Rights

SPIRRIT allows you to view and use the Site for personal and non-commercial purposes only. This permission is limited, non-transferable, and may be withdrawn at any time.

You must not:

  • Attempt to copy, modify, decode, or reverse engineer any part of the Site.

  • Use the Site in a way that breaks any law or regulation.

  • Remove or change trademarks, copyright notices, or ownership labels.

  • Sell, rent, or commercially use the Site or its content.

We may block or terminate access if we believe these rules are not being followed.

4. Products & Refurbished Devices

SPIRRIT sells certified renewed devices, including smartphones, tablets, wearables, and accessories. These products:

  • Are inspected and tested before being offered for sale.

  • May show small signs of previous use that do not affect performance.

  • Come with a 12-month warranty unless stated otherwise.

Photos shown are for display only. Actual items may differ slightly in color or appearance, but the listed specifications and grade will always match what you ordered.

Prices, stock, and product details may change without notice.

5. Orders, Charges & Payments

When you place an order, you confirm that:

  • Your billing, shipping, and contact details are correct.

  • You are legally allowed to use the selected payment method.

We may cancel or reject any order if:

  • There is a pricing or system error.

  • Fraud or unusual activity is suspected.

  • The product is no longer available.

If payment was already collected, a refund will be issued to the original method.

6. Returns & Refunds

We aim to ensure you are happy with your purchase.

6.1 Returns Within 10 Days

You can request a return within 10 days of delivery if:

  • You no longer want the item.

  • The condition does not match the listed grade.

  • You received the wrong product.

To qualify:

  • The device must not be damaged or heavily used.

  • Packaging and accessories must be included where applicable.

A handling or logistics fee may be deducted, and any charges will be shared with you before final approval.

6.2 Faulty or Incorrect Items

If your device arrives damaged, defective, or not as described:

  • Notify us within the 10-day period.

  • We will inspect the device.

If confirmed, we may repair it, replace it, or issue a refund depending on availability.

6.3 When Returns May Be Refused

Returns may be rejected or charged if:

  • The device shows signs of misuse, liquid damage, or tampering.

  • Items or accessories are missing.

  • The return request is made after the allowed period.

Shipping, inspection, or restocking fees may apply.

7. Warranty

7.1 Coverage

Most SPIRRIT devices include a 12-month warranty starting from the delivery date.

It covers manufacturing and functional faults under normal use.

It does not cover:

  • Drops, cracks, water damage, or accidents.

  • Damage caused by misuse, third-party repairs, or modifications.

  • Cosmetic wear from normal use.

  • Software or accessory-related problems.

Devices will be inspected before approval. If damage falls outside warranty coverage, paid repair options may be offered.

7.2 How to Claim

To submit a warranty request:

  • Contact our support team.

  • Share your order details and proof of the issue (photos or video).

  • You may be asked to send the device for inspection.

After review, we may repair, replace, or provide another suitable solution.

8. Cookies & Data Use

We use cookies and similar tools to:

  • Save login details and preferences.

  • Improve site performance.

  • Collect basic usage data.

Disabling cookies may affect certain features. For full details, see our Privacy Policy.

9. External Websites

Our Site may include links to other websites or services. These are not owned or controlled by SPIRRIT, and we are not responsible for their content or practices.

Using third-party links is at your own risk.

10. Intellectual Property

All materials on the Site, including text, images, branding, and design, belong to SPIRRIT or its licensors.

You may not copy, distribute, or reuse any content without written permission, except for personal use.

11. Reviews & User Content

If you submit reviews or comments:

  • They must be honest, lawful, and respectful.

  • Fake or misleading reviews are not allowed.

  • Offensive or illegal content is prohibited.

By submitting content, you allow SPIRRIT to use it for marketing, display, or promotional purposes. We may remove any content at our discretion.

12. Website Disclaimer

The Site is provided “as is” and “as available.” We do not promise that:

  • The Site will always run without errors.

  • Information will always be up-to-date.

  • The Site will be free from viruses or technical issues.

Your legal consumer rights are not affected.

13. Limitation of Responsibility

SPIRRIT is not responsible for indirect losses such as lost profits, data, or business interruption.

Our maximum responsibility will not exceed the amount you paid for the product or service involved.

14. Indemnification

You agree to protect and compensate SPIRRIT if claims or losses arise due to:

  • Your misuse of the Site.

  • Breaking these Terms.

  • Violating another party’s rights.

15. Updates & Changes

We may change the Site or these Terms at any time. Updated Terms will be posted on the Site.

Continuing to use the Site means you accept the new version.

16. Law & Disputes

These Terms are governed by UAE law. Any disputes will be handled by UAE courts or a recognized arbitration body.

17. Invalid Clauses

If any part of these Terms is found invalid, the rest will still remain effective.

18. Complete Agreement

These Terms, together with any linked policies, form the full agreement between you and SPIRRIT.

19. Contact Us

If you have any questions about these Terms & Conditions or need support, you can reach us at:

SPIRRIT Customer Support
E-mail: info@spirrit.com

SPIRRIT (Sabir Karim Phones Trading, LLC.) is registered & licensed by Dep. of Economic Development.

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