FAQ
What is a renewed device?
A renewed device is a pre-owned product that has been fully checked, cleaned, and repaired if needed by skilled technicians. Only original parts are used. Every device comes with a 12-month warranty and a 10-day return option, so you are protected just like when buying a new phone.
When will my order arrive?
Most orders are shipped the next day. To be safe, we deliver within 1 to 3 working days. You will receive updates about your order by WhatsApp and email from the time you place it until it is delivered.
Can I track my order?
Yes, you can track your order anytime on our website. After your order is shipped, you will also receive a tracking link from our delivery partner with live status updates.
How can I contact SPIRRIT?
You can reach us through:
Email: info@spirrit.com โ Our average reply time is about 4 hours.
What does the 12-month warranty include?
The 12-month warranty covers any faults that happen during normal use, just like the warranty on a brand-new device.
How do I use the warranty?
Simply send us a video showing the issue with the phone. If there is a problem, we will arrange a pickup, repair or replace the device, and send it back to you.
What payment options do you offer?
We accept the following payment methods:
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Credit or Debit Cards
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Installment plans through Tabby and Tamara
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Cash on Delivery (no extra charge)